
Welcome to Dani's Divination
Shop Policies
We reserve the right to modify, discontinue, refuse, or limit any product or service at any time without notice.
We make reasonable efforts to accurately display product descriptions, colors, images, pricing, and availability; however, we do not guarantee that all information is completely accurate, current, or error-free.
Certain products, services, or offerings may have limited availability.
Digital Products
All digital products, downloadable files, digital content, classes, guides, artwork, and related materials are intended for personal, non-commercial use only unless otherwise stated.
You may not:
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Share
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Resell
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Redistribute
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Reproduce
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Republish
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Modify for resale
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Transfer digital products to third parties
Due to the nature of digital content, all digital product sales are final once the product has been delivered or accessed.
Returns for Physical Products
We want you to be satisfied with your purchase. If your item arrives damaged due to shipping or transit, we will gladly work with you to resolve the issue.
To be eligible for a return, replacement, or refund for a damaged item:
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You must contact us within 7 days of delivery
You must provide:
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Your order number
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Clear photos of the damaged item
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Photos of the packaging, if applicable
Once the damage claim is reviewed and approved, we may offer:
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A replacement item (once the original item is returned and received)
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A refund to the original payment method
We reserve the right to deny claims that do not include sufficient documentation or are submitted outside of the stated timeframe.
Non-Returnable Items
The following items are non-refundable and non-returnable:
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Digital products
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Downloadable files
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Customized or personalized items
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Gift cards (if applicable)
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrectly entered addresses provided by the customer.
Lost or Stolen Packages
Once an order has been marked as delivered by the shipping carrier, we are not responsible for lost or stolen packages. If you experience an issue, please contact the shipping carrier directly.
Processing Refunds
Approved refunds will be processed to the original payment method within a reasonable timeframe. Processing times may vary depending on your financial institution or payment provider.
Contact Information
If you have questions regarding your order or need to report a damaged item, please contact us through the contact information provided on our website.