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Privacy Policy

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit this website, purchase products, book services, communicate with us, or otherwise interact with our business.

By using this website, you consent to the practices described in this Privacy Policy.

Who We Are

This website is operated by a business located in the State of Maryland, United States.

This Privacy Policy applies to all visitors, customers, clients, and users of this website, including visitors accessing the website from outside the United States.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Mailing address

  • Billing address

  • Phone number

  • Payment-related information

  • Order details

  • Appointment or booking information

  • Information submitted through forms, emails, questionnaires, or communications

  • Customer support communications

We may also automatically collect certain technical and usage information, including:

  • IP address

  • Browser type

  • Device identifiers

  • Operating system

  • Geographic region

  • Referral URLs

  • Pages viewed

  • Time spent on the website

  • Cookies and analytics information

How We Use Information

We may use collected information to:

  • Process transactions and fulfill orders

  • Deliver products, services, and digital content

  • Provide customer support

  • Schedule appointments or sessions

  • Communicate regarding purchases, bookings, or inquiries

  • Improve website performance and user experience

  • Detect fraud, abuse, or unauthorized activity

  • Maintain website security

  • Comply with legal obligations

  • Enforce our Terms and Conditions and other policies

We process information only where we have a lawful basis to do so, including customer consent, fulfillment of contractual obligations, legitimate business interests, and legal compliance obligations.

Payment Information

Payments are processed through third-party payment processors. We do not directly store full credit card or payment card information on our servers.

Payment processors are independently responsible for securing and handling payment information according to their own privacy and security policies.

Client and Customer Confidentiality

We respect the privacy and confidentiality of our clients and customers.

Information shared during sessions, consultations, coaching, spiritual counseling, intuitive guidance, or energy healing services is treated with reasonable care and confidentiality.

However:

  • Communications conducted electronically may not be completely secure

  • No method of internet transmission or electronic storage is guaranteed to be fully secure

  • We cannot guarantee absolute confidentiality for information transmitted electronically

We will not disclose client or customer information except:

  • With your consent

  • As necessary to provide services

  • To process payments or fulfill orders

  • When legally required

  • To protect rights, safety, security, or property

Cookies and Tracking Technologies

This website may use:

  • Cookies

  • Pixels

  • Analytics tools

  • Log files

  • Similar tracking technologies

These technologies help us:

  • Understand website usage

  • Improve website functionality

  • Remember user preferences

  • Measure marketing effectiveness

  • Enhance user experience

Analytics and Third-Party Services

We may use third-party services such as:

  • Website hosting providers

  • Payment processors

  • Email marketing services

  • Scheduling software

  • Analytics providers

  • E-commerce platforms

  • Social media integrations

These third parties may collect, process, or store information according to their own policies and legal obligations.

We are not responsible for the privacy practices of third-party websites, services, or applications linked to or integrated with this website.

International Users

If you access this website from outside the United States, you understand that your information may be transferred to, processed, and stored in the United States or other jurisdictions where privacy laws may differ from those in your location.

By using this website, you consent to such transfers and processing.

Where applicable, we aim to take commercially reasonable steps to protect personal information in accordance with applicable data protection laws.

Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

  • Access personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information

  • Withdraw consent where applicable

  • Request restriction of processing

  • Object to certain data processing activities

  • Opt out of marketing communications

California residents, Maryland residents, and certain international users may have additional privacy rights under applicable law.

Requests may be submitted using the contact information provided on this website.

We reserve the right to verify identity before responding to privacy-related requests.

Data Retention

We retain information only for as long as reasonably necessary to:

  • Provide products and services

  • Maintain business and financial records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements and policies

Retention periods may vary depending on the nature of the information and applicable legal requirements.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards intended to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

By using this website, you acknowledge and accept these inherent risks.

Children’s Privacy

This website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children under 18. If we become aware that such information has been collected, we will take reasonable steps to delete it.

Parents or guardians who believe a child has provided personal information may contact us to request removal.

Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time without prior notice. Changes become effective immediately upon posting to this website. Continued use of the website after updates constitutes acceptance of the revised Privacy Policy.

Contact Information

If you have questions regarding this Privacy Policy, please contact us using the contact information provided on this website.

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Disclaimer: © Content from this site is not intended to be used for medical or legal advice. The information provided on this site is intended for general consumer understanding. Anyone seeking medical and/or legal advice is strongly advised to consult a licensed professional regardless of what he/she may read on this site. Do not disregard medical opinion or make any changes to your medical plan based on what you may read on this site. You are solely responsible for all decisions you make regarding your health. All services and content provided through this website are intended for spiritual, educational, informational, and personal growth purposes only. Energy healing, intuitive guidance, spiritual counseling, Reiki, and related holistic services are complementary wellness practices and are not substitutes for licensed medical, psychological, legal, or financial advice, diagnosis, or treatment. No guarantees or specific results are promised. By using this website and services, you acknowledge personal responsibility for your own decisions, interpretations, and outcomes. Practitioners do not diagnose conditions, nor do they perform medical treatment, prescribe substances, or interfere with the treatment of a licensed medical professional.

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